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Employment Opportunities

We are always on the search for positive, outgoing individuals to join our team. If you enjoy working in an engaging, creative environment and are interested in learning more about becoming part of the team we want to hear from you!

We're Hiring - Join our Team!

Position Title

Sparkologist

Position Summary

Our Sparkologists are the pillars of our team as they are the representatives of Spark to our community and visitors. They influence the energy and learning taking place throughout the museum. They are responsible for greeting and working directly with guests of all ages, providing exceptional customer service, and keeping the museum clean and safe. 

Sparkologists interact with the Museum Leadership Team, comprised of the Visitor Services and Operations Manager, Development Manager, and Executive Director as well as external service and program partners. This position requires a positive attitude, a social and outgoing personality, an approachable demeanor, a willingness to go above and beyond, a team player attitude, and the desire to make a difference in children’s lives through play. 

Compensation

$11-$13 Depending on Experience

Status

Part-time 10-30 hours a week available

Essential Job Functions

  • Customer Service:

    • Engage and interact with museum guests, from our very youngest crawling guests to inquisitive toddlers, to eager elementary learners to caretakers of all ages

    • Assist in program activities and Museum events, such as Storytime, Classes, Summer Camps, Maker's Space programs, etc

    • Front Desk operations - welcoming and checking in visitors and selling and renewing memberships

    • Join in the fun – play, entertain and lead children in activities, show them how to use the exhibits, be creative in finding new and fun ways to interact with the guests

    • Be hospitable and go above and beyond to enhance guests experience

    • Take initiative to solve and resolve situations on own

  • Cleanliness and Safety:

    • Ensure all needed props and supplies are available at each exhibit and that each exhibit is ready for the next guest

    • Ensure cleanliness of the exhibits and spaces in the museum in accordance with cleaning and safety protocols

    • Ensure visitor safety through monitoring guest activity to ensure proper use of exhibits,  supervision of children by their caretaker and ensure guests adhere to museum rules

    • Perform opening, closing, daily and weekly tasks to ensure the museum is guest-ready

  • Representatives of the Museum

    • Contribute to the overall positive image and success of Spark through assisting with marketing memberships, programs, and events

    • Maintain a professional appearance and demeanor

    • Contribute ideas for exhibits, events, and programs

    • Work positively and collaboratively with all other Spark employees and volunteers

  • Fulfill other related tasks and duties as assigned.

Knowledge, Skills, and Abilities

  • Positive, friendly, outgoing, and energized when interacting with people

  • Ability to work cooperatively as part of a team

  • Ability to clearly communicate verbally and in writing

  • Ability to problem-solve with creative thinking skills

  • Ability to organize tasks and time to ensure timely completion of all assignments

  • Hardworking and willing to go above and beyond to get a job done

  • Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, visitors, and the general public

  • Working knowledge of PCs, and digital communication platforms.

Experience and Education Considerations
Ideal candidates possess:

  • Must be 16 years of age or older

  • Must pass background and reference checks

  • Must have open and flexible availability being able to work a variety of shifts, including evenings, weekends, and special events. The museums hours may change at any time

  • Previous customer service with strengths in guest satisfaction a plus

  • Previous cashier experience a plus

  • Previous experience working with children and families from birth to 8 years old a plus.

  • Bilingual a plus, but not required

Physical Demands & Work Environment

This position requires one to be able to stand and walk for long periods of time, shifts can be up to 6-8 hours long. This position requires bending, stooping, kneeling crawling pushing, pulling, reaching above the shoulders, grasping, and handling motions throughout the work period.  One must be able to lift moderately heavy objects, possibly up to 50 pounds may occur and be able to reach in all directions. The employee will also be required to use necessary cleaners and sanitizers and protective equipment will be provided by the museum. The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

Job functions are subject to modification based on business necessity.

How to Apply

Please submit a cover letter, resume, and references to jtweite@sparkrochestermn.org